Frequently Asked Questions

Our main business is companion robots, alongside customized robot solutions for enterprises and industries, with one-stop support from selection and secondary development to scenario design, delivery and operation.

We start from the usage scenario (home, showroom or commercial space), target audience and interaction needs, then advise on robot form, interaction capability, compute and interfaces, content extensibility and maintenance cost. A demo unit or scenario test can be arranged when needed.

Yes. On top of the base robot we develop interaction scripts, knowledge content, long-term memory rules, voice and multimodal interaction, business-system integration, and appearance or structural adaptation. Integration with your existing systems is also supported.

The flow is: requirements discussion, scenario assessment, proposal and quotation, prototype development and integration, scenario testing, then delivery and operations training. Timing depends on scope: standard configurations take a few weeks, while projects involving structural changes or system integration are scheduled after assessment.

Models include individual partner, city agent, regional strategic cooperation, distribution cooperation and industry resource cooperation. Project-based technical and content collaboration is also possible. Specific arrangements are confirmed after you submit a partnership inquiry.

After you submit your name, phone, city and intent via the Contact page, we will get in touch within 1 business day. Preparing your scenario, target audience and budget range in advance helps us respond with a targeted proposal sooner.

Delivery covers on-site deployment and commissioning, operator training and documentation, plus software and hardware support during the warranty period. Beyond warranty, maintenance, spare parts and feature upgrades are available under a separate service agreement.

Yes. Knowledge content, dialogue scripts, visual assets and scenario flows can all be maintained by your team; we provide an admin guide and training. Batch updates or feature-level upgrades can be handled by us on request.